The 104 Medical Advice Helpline ensures timely healthcare support for all, eliminating barriers to access. Operated by Zenplus under the National Health Mission (NHM), the helpline provides 24/7 assistance across multiple states in India. From addressing common ailments to offering guidance on stress, anxiety, and general health queries, the 104 Helpline delivers reliable care with just a call.

With state-of-the-art call centers and a team of trained professionals, the 104 Helpline provides much more than just advice. It offers information on government health programs, connects you to local health facilities, and even provides grievance support. By promoting early diagnosis and intervention, the 104 service helps prevent minor health issues from escalating into serious conditions. During the COVID-19 pandemic, this helpline was designated as the official government helpline for COVID-related queries and assistance. At its peak, Zenplus handled over 10,000 calls daily, providing people with assistance and guidance when they needed it the most.

The 104 service is more than just a medical advice helpline; it’s a lifeline for people seeking comfort and care anytime, anywhere.

Key Features of the Service

24/7 Call Center Support:

Dial 104 is operational throughout the year, ensuring you have access to quality healthcare assistance whenever needed.

Free and Accessible for All

This service is completely free of cost, making essential medical guidance accessible to all.

Expert and Reliable Guidance

All calls are handled by trained professionals who listen and offer immediate medical advice and solutions. If required, your call will be connected to a doctor for expert consultation.

Know More

How to Use the Helpline

Step 1

Dial the 104 health helpline and share your medical concern.
Step 2

Explain your issue clearly to the trained professionals.
Step 3

Get immediate solutions or a consultation with a doctor if needed.

104 - Where We Operate?

Chhattisgarh

Other INTEGRATED EMERGENCY SERVICES

108 Emergency Ambulance

When emergencies arise, swift access to immediate medical assistance and quick transport is crucial. The 108 service, equipped with highly trained paramedic teams, provides life-saving medical attention both at the scene and during transport, ensuring expert care when it matters most.

112 Emergency Helpline

A single, unified number designed to provide emergency assistance whenever needed. The 112 helpline brings critical services like medical teams, fire departments and the police to your aid when you need it the most. Equipped with advanced technology and round-the-clock service, the 112 helpline ensures quick and reliable emergency relief.

Mobile Medical Units (MMUs)

Mobile Medical Units are designed to deliver essential healthcare services to people living in remote or rural areas. From providing routine medical care to emergency treatments, these units ensure you have access to quality healthcare right at your doorstep.

OUR TESTIMONIALS

I liked the ALS ambulance service very much. My patient is alive because of your service. The ambulance arrived in a very short time and the service was very good; thank you very much. Your crew was very supportive and helpful the entire time. Your team gives excellent service.

Sandeep Kumar

I really liked the ALS Ambulance service; if it wasn’t for your crew, my patient would not have survived. Your crew was very supportive and helpful. We had thought that our patient would not be able to reach the hospital, but due to the ambulance staff, my patient arrived on time and is now much better than before. I really liked the ambulance facility very much. Thank you!

Govind

Emergency 104 Helpline